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Privacy Policy & Terms - Koyote Tours

Privacy Policy & Terms

Privacy Policy

We are committed to protecting your personal information and ensuring your privacy when you use our tour services. This privacy policy outlines how we collect, use, and protect your information.

Information We Collect

We may collect various types of personal information when you use our services:

  • Contact Information: Name, address, phone number, and email
  • Demographic Information: Age, gender, and nationality
  • Tour Details: Bookings, dates, locations, and special requests
  • Payment Information: Necessary to process your transactions

How We Use Your Information

We use your information to:

  • Provide and manage our tour services
  • Process payments and send confirmations
  • Communicate about your bookings
  • Improve our services and customer experience
  • Comply with legal requirements

We do not sell your personal information. We may share it only with trusted service providers necessary to deliver our services.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.

Your Rights

You have the right to:

  • Access and review your personal data
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for data processing

Policy Updates

We may update this policy periodically. Significant changes will be communicated through our website or directly to you when required by law.

Terms & Conditions

Bookings & Payments

  • All bookings are subject to availability and our confirmation
  • Full payment is required at time of booking unless otherwise specified
  • Cancellation policies vary by tour - please review before booking

Tour Participation

  • Punctuality is required - late arrivals may result in forfeited tours without refund
  • Transportation is provided unless otherwise noted in tour details
  • We reserve the right to refuse service to anyone under the influence or behaving disruptively
  • Participants must follow all safety instructions from our guides

Liability

  • We are not liable for injuries, losses, or damages except those caused by our gross negligence
  • Participants are responsible for their own safety and belongings
  • Travel insurance is recommended for all participants

Intellectual Property

All content on our website and marketing materials is protected by copyright and may not be used without our written permission.

Governing Law

These terms are governed by the laws of Jalisco, México. Any disputes shall be resolved in the courts of Guadalajara.

Contact Us

Lisboa Plaza Comercial, Local 21, Col. Independencia, Guadalajara, JAL, México

+52 33 1961 2517

booking@koyotetours.com

www.koyotetours.com